Terms and Conditions

Last updated: October 7, 2025

Welcome to SOVEREIGN GLOBAL LLC ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website (llmreach.ai) and related services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Description of Service

SOVEREIGN GLOBAL LLC provides Answer Engine Optimization (AEO) services, including but not limited to:

  • Content generation and optimization for AI search engines
  • Answer Engine Optimization tools and features
  • Analytics and performance tracking
  • Educational resources and documentation

3. User Accounts

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Payment Terms

Payment for our services is processed securely. By subscribing to our services, you agree to:

  • Pay all fees associated with your chosen subscription plan
  • Provide accurate billing information
  • Authorize us to charge your payment method

Refund Policy: We offer a 14-day refund window from the date of purchase. If you are not satisfied with our services within the first 14 days, you may request a full refund by contacting us at support@llmreach.ai. After this 14-day period, all sales are final and no refunds will be provided.

5. Acceptable Use

You agree not to use our service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use the service for any illegal or unauthorized purpose
  • Interfere with or disrupt the service or servers

6. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of SOVEREIGN GLOBAL LLC and its licensors. The service is protected by copyright, trademark, and other laws.

You retain ownership of content you create using our service, but grant us a license to use, modify, and display such content as necessary to provide our services.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices. You can find our Privacy Policy at llmreach.ai/privacy.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or other reasons. We are not liable for any downtime or service interruptions.

9. Limitation of Liability

In no event shall SOVEREIGN GLOBAL LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

You may terminate your account at any time by contacting us at support@llmreach.ai.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

📍

SOVEREIGN GLOBAL LLC

1209 MOUNTAIN ROAD PL NE, STE R

ALBUQUERQUE, NM 87110